Contact Us
We'd love to hear from you.
Have a question, suggestion, or issue with one of our countdown tools? Whether you want to report a bug, request a feature, ask a general question, or discuss a partnership, this page is the fastest way to reach us.
Get in Touch
📧 Email Us
Email is the best way to contact us. We currently route general questions, technical support, and business inquiries through the same inbox so messages do not get lost between channels.
General Inquiries: [email protected]
Technical Support: [email protected]
Business / Partnership: [email protected]
Backup Email: [email protected]
We typically respond within 24-48 hours on business days. For urgent bug reports, please include the affected timer page, device type, browser, and a short description of what you expected to happen.
📝 Contact Form
Prefer not to open your email app? Use the form below and we will receive your message in our contact inbox.
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You can also email us directly at [email protected]. Backup: [email protected].
What to Expect
⏰ Response Time
We aim to reply within 24-48 hours on weekdays. Messages sent on weekends or holidays are usually handled on the next business day.
🛠️ Technical Issues
If a timer is not behaving correctly, please include as much detail as you can, such as:
- The page or timer you were using
- Your device type, browser, and operating system
- What you expected to happen and what happened instead
- Whether the issue happens every time or only sometimes
- Screenshots if the problem is visual
This context helps us reproduce and fix issues faster.
💡 Feature Requests
We welcome suggestions for new countdown pages, fullscreen improvements, UI refinements, and accessibility upgrades. Not every request can ship immediately, but user feedback directly influences what we improve next.
🤝 Business Inquiries
For partnerships, advertising, or collaboration requests, select Business / Partnership in the form so we can triage your message correctly. Business inquiries usually receive a reply within 2-3 business days.
Before You Contact Us
You may find the answer to your question below before sending a message.
Are your countdown timers really free?
Yes. Our main countdown tools are free to use and do not require registration.
Do I need to create an account?
No. The site is designed so people can open a page and start using a timer immediately.
Why is a countdown not working on my device?
Make sure JavaScript is enabled and try refreshing the page once. If the issue continues, contact us with your browser, device, and the affected timer URL.
Can I use your timers in classrooms, meetings, or commercial settings?
In most practical cases, yes. People regularly use our timers for classrooms, gyms, presentations, events, and office workflows.
Do you collect personal data?
We do not require accounts or personal profiles to use the timers. Contact form submissions are only used to review and respond to your message, and site analytics are limited to improving the service. See our Privacy Policy for more detail.
Other Ways to Connect
If you want more context before contacting us, these pages are the best next step:
- 📖 Read our About Us page to learn how the site works
- 🔒 Review our Privacy Policy for cookies, analytics, and data handling details
- 📜 Read our Terms of Service for usage rules and limitations
- 🏠 Visit the homepage to explore the main timer collection
- 🕛 Open Midnight Timer for the fastest nightly countdown view
- 📰 Browse the blog for countdown guides, ideas, and supporting content